The Customer service bootcamp is designed to teach employees how to offer a wow customer service that will in turn help to achieve business growth while growing your career and customer service skill.
This is an effective online and physical training where we help you understand Customer service and also where we go deep into creating your own customer service strategies to help you get more people aware that your company exist, attract them, get them to buy from you.
Are you looking to get recognized at work, land a promotion or secure a job?
Are you tired of getting new customers and losing them?
Do you want to build loyal customers?
Do you have clients who have never referred you to another customer?
Do you get queries for having too many customer complains?
Would you like to grow your customer service skill?
Do you want to contribute to the growth of your company and hit your target?
Do you want to learn how to improve your customer experience?
Every company is looking to hire employees with a great knowledge and skill in customer service. employees who can wow their customers, keep them buying, get more referrals , reduce customer complain and contribute to growth of the company.
You may not have been taught that for a business to grow, YOU NEED CUSTOMERS.
From the beginning the management of companies understand that issues may arise while dealing with customers and they are looking for employee(s) with the right customer service knowledge and skill needed to handle them quickly and efficiently; then get rewarded for it.
Big brands like Zappos, Apple, Primark and Amazon have being able to grow their brand through a great customer service and so many other companies who want to grow are modelling after them by offering a wow customer service.
The CUSTOMER SERVICE Bootcamp is designed to help you understand your company’s customers, win their loyalty, get referrals from them and achieve the career and business growth.
if you are looking to land a promotion, get recognized at work or secure a new job, click the “Save my seat” button below .
Grace Ikechukwu is HR consultant, Author, trainer and Customer service Strategist.
A result driven HR professional with about 10 years experience with a forte in Recruitment, Training, developing customer service strategies , Business processes documentation and implementation. With proven record of success in all these areas.
Grace has helped the CEO’s and management team of several organisations develop and implement excellent customer service strategies, processes and also train their employees to achieve high level results leading to significant business growth.
As an independent consultant, she has been fortunate to work with business in the Petroleum, Retail, Manufacturing, Fashion and Service based businesses to design and implement the right customer service strategy and business processes.
When i am not working on businesses, i interact with young career professionals and teenagers to help them gain clarity in their career and become great leaders.
The training will have a physical class (for Abuja only) while live virtual via zoom for other locations. Details of training will be sent to all registered participants.
All participants will get a replay of the class.
if you are looking to land a new job or get a promotion, this training is for you.
No you don’t. if you work as a customer service rep. freelancer, you have a side hustle or you find yourself in any capacity where you interact with customers then this is for you.
Would you like to pay via Bank Transfer? Send a WhatsApp message to 09080000600 or click the WhatsApp chat button to request for details