The Customer service for business growth training is designed to help Small businesses get a steady flow of customers so you can achieve the level of business growth you desire.
This is an effective online and physical training understanding Customer service and also where we go deep into creating your own customer service strategies to help you get more people aware that you exist, attract them, get them to buy from you.
How would you feel if you could accurately predict the number of customers you get each month?
Are you tired of getting new customers and losing them?
Do you want to build loyal customers?
Do you have clients who have never referred you to another customer?
Are you tired of having too many customer complains?
Do you want to hit your revenue goals for 2020?
Do you want to learn how to improve your customer experience?
Fill the Form Below to Grow your Business through a great Customer Service.
Who is This Training For?
- Small business owners (products & service).
- Online Vendors & Ecommerce businesses.
- Customer Service Officers
- Social media managers
- Front desk / Admin Assistant
- Sales representatives
- Freelancers
- Any one who works in a capacity where they meet with customers( your employee needs this training too)
In this training, you will learn:
- Business communication and customer service language
- Master the strategies for creating a great customer experience, loyalty and generates word of mouth sales.
- Discover the 10 essential ingredients for creating the wow factor.
- Place your customer at the front of your business
- Recognize actions that can damage a customer focused strategy
- Develop a customer focused strategy
Testimonials
OUR TRAINING DELIVERY METHOD
VIRTUAL
IN-CLASS
TRUST ME, I KNOW WHAT YOU ARE GOING THROUGH
Most of us started our business for different reasons. This could because the jobs were not coming so you wanted to get busy, you were tired of our 9-5 job and wanted to build something for yourself or you felt it was to solve a problem in the society and make money out of. Whatever the reason, you absolutely made the right choice.
But we may not have been taught that for a business to grow, YOU NEED CUSTOMERS. from the beginning we didn’t understand that issues may arise while dealing with customers and that we need to handle them quickly and efficiently if we want our business to grow.
The CUSTOMER SERVICE for Business Growth training is designed to help you understand your customers, win their loyalty, get referrals from them and achieve the business growth you desire.
Big brands like Zappos, Apple, Primark and Amazon have being able to grow their brand through a great customer service. If you want to achieve business growth like these big brands mentioned above, click the “Save my seat” button below and enjoy 50% off plus a bonus.us
BONUS+
This book contains 15 tested and proven strategies that will help you attract your ideal customers and 10x your revenue. Every strategy comes with a minimum of 2-3 assignments that will help apply that strategy in your business.
Grace Ikechukwu is HR consultant, Author, trainer and Digital Marketing Strategist.
A result driven HR professional with about 10 years experience with a forte in Recruitment, Training, developing customer service strategies , Business processes documentation and implementation. With proven record of success in all these areas.
Grace has helped the CEO’s and management team of several organisations develop and implement excellent customer service strategies, processes and also train their employees to achieve high level results leading to significant business growth.
As an independent consultant, she has been fortunate to work with business in the Petroleum, Retail, Manufacturing, Fashion and Service based businesses to design and implement the right customer service strategy and business processes.
When i am not working on businesses, i interact with young career professionals and teenagers to help them gain clarity in their career and become great leaders.
FAQ
Most frequent questions and answers
The best time to take this training is when you are just started in your business, it will help you avoid all the customer service mistakes people make and help you achieve business growth faster
The training is a online training holding on zoom . Details of training will be sent to all registered participants.
All participants will get a replay of the class.
Every business need customer service training as often as they can afford it. you need this training if you want to achieve business growth, want to keep getting customer referrals, you want to reduce the number of customer complains and you want to wow your customers so that they will keep buying from you.
This class is for you.
No you don’t. if you work as a customer service rep. freelancer, you have a side hustle or you find yourself in any capacity where you interact with customers then this is for you.
Would you like to pay via Bank Transfer? Send a WhatsApp message to 09080000600 or click the WhatsApp chat button to request for details